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Deal with blocked Adobe AIR installation
After couple of weeks of vacation, I find my Windows Server at work with messed up adobe air |
I come this morning to the office and I find that every Adobe AIR .air gives me the same message : The version this software was written for is not supported yet please contact the software author. Hmmm … @#%#@&
The thing is I get this error for apps written for the 1.0 as well … That’s strange since I spoke with the Adobe people yesterday at the Adobe AIR conference in Prague and they said they don’t have any plans for version 2.0 yet.
I can’t remove the current installation from the so called “Add and remove programs” blah ! It’s so much easier in the mac you just drag to the trash bin … anyways.
Here is how to uninstall a messed Adobe AIR installation :
1. Download the latest installation from adobe : http://get.adobe.com/air/
2. Go to the command prompt (by typing “cmd” in the run dialogue, for the ones who don’t know)
3. Start the Adobe AIR Runtime installation with parameter “-uninstall” eg. “AdobeAIRInstaller.exe -uninstall”
Now the app does some magic in the console but eventually finds all versions you have and sweeps them away, cool no ?
Marin !
Hi Marin,
Uggh, sorry for the trouble. By chance did you have a beta 3 version of AIR installed?
- Rob Christensen
Sr. Product Manager, Adobe AIR
Hi Rob,
no trouble at all, i’m glad someone’s reading out there :)
I’m AIR enthusiast since last summer or so, so I’m testing all apps I can find out there - and on your question - yes I had beta 3 and AIR 1.0 installed together (also the update - 1.0.1)
Marin
Hey Marin,
Thanks for coming to Prague! Do you have a small sampling of the AIR apps you were trying? Feel free to email me with any questions.
=Ryan
rstewart@adobe.com
Thanks Ryan,
I really enjoyed the sessions and (omg) that was my first touch with the wii as well !
It was such a great day !
I’ll forward you some details about the problem on your email !
Marin
btw, I forgot to mention that after the successful uninstall and then running normally the installation now everything seems to be run just fine :)
Unfortunately this trick won’t help me to uninstall corrupted AIR installation..
1. When I’m running latest AdobeAIRInstaller.exe it quickly do some actions and Ta-da!! it tells me AIR is installed sucsessfully!! sure BUt this is not true.
when I’m trying to run any AIR files like
- Adobe AIR Application Installer.exe
- Adobe AIR Updater.exe
- airappinstaller.exe
- and so on..
I’m getting this nasty message:
—————————
Adobe AIR
—————————
Для работы данного приложения требуется Adobe AIR.
Загрузите последнюю версию
с сайта http://www.adobe.com/go/getair_ru, затем запустите
приложение снова.
—————————
ОК
—————————
Privet Shurik,
that’s indeed the same problem I was having - any AIR file or the uninstall of AIR as well was giving me basically the same message (but in english, lol) …
Thing is the solution I described in this post really worked for me perfectly …
The only thing I’m getting in mind is … maybe you can try to download the english version of the AIR installer, and try the “-uninstall” option from the shell. I really don’t know if it is going to make any difference but if anything else fails, maybe is worth a try :)
Let me know if that’ll work for you :) I’m going to think also of anything else that you might try, wish you best of luck
Marin
This is a beautiful fix! I installed Adobe 9 and AIR was bundled with it and I could not get rid of AIR. Thank you so much!
To think that my husband was telling me yesterday that there is no need for a command prompt on a PC…
-The Little Pitfall
PS: I hope it works with Acrobat.com.